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About Us

Your dream home starts here…

For most of us, buying furniture is a major investment, so it’s only natural you should demand the very best for your money. That’s why, at FurnitureThemes, we want to make sure that you are completely satisfied with your furniture choice and online shopping experience.

We pride ourselves on providing all our customers with a simple and enjoyable shopping experience, with a first class friendly service and excellent follow up support where needed.

We are continuously working to further enhance your online shopping experience. If you have any questions at all about a product, the price or delivery lead times then please don’t hesitate to contact us. We will be only too pleased to help you.

Finding the right furniture

The FurnitureThemes website has been specifically designed with simplicity of use in mind and to provide you with the maximum amount of information about each piece of furniture. Where possible, we provide multiple pictures for each item, and from different angles, so you can fully begin to imagine how each piece may look within your home, together with dimensions, colours and finishes.

To find the piece you are looking for, simply browse through the menus on the left-hand-side, or use the advanced search facility in the top right-hand corner of the screen.

Placing your order

From placement of your order, we are constantly monitoring its progress, and our quick and reliable Customer Support Team is always available to answer any questions you might have along the way.

At anytime you can monitor the status of your order by clicking on your ‘My Account’ section of this website, which can be found at in the top left corner of the screen. Alternatively, please contact us and we will be only too happy to help.

With FurnitureThemes, your personal details are completely secure as we use one of the safest online payment services available, and we accept all major credit cards and debit cards.

First class, friendly service

For your peace-of-mind we offer a 7 day returns policy on all our products, as we are 100% confident you will be more than happy with the finish and quality. If you simply do not like the furniture you have bought, or it doesn’t quite match your room, you can return it to us packaged, in its original condition, and we will fully refund you (see Terms & Conditions). Of course if something isn’t right we will either replace it immediately, or take it back and refund you fully.


With customer satisfaction at the fore-front of our business, we can be contacted by phone during our normal working hours:

  • Monday to Friday 9:30 am to 6:00pm;
  • Saturdays, between 10:00am and 5:00pm; and
  • Sundays between 11:00am and 5:00pm.

Furthermore, we can be contacted via email (customerservices@furniturethemes.co.uk), or through our website 24 hours a day, seven days a week.

   

"We hope you enjoy shopping with us.

We look forward to providing you with a first class service, and products to last you many years to come!"

Richard Terry,
Customer Services Manager, FurnitureThemes